Case Study

TALENT2

Customer Profile 

Talent2, founded in 2003, is the leading human resources business process outsourcing (HR BPO) and managed services organization in the Asia-Pacific region, delivering end-to-end talent management solutions that put people first. These solutions include HR advisory, payroll, recruitment and learning. In July 2014, Allegis Group Inc. acquired Talent2 to become part of its broader global network of operating companies. Allegis Group, founded in 1983 and headquartered in Maryland, USA, is a multibillion-dollar organization and the largest private talent management firm in the world. The combined strength of both businesses further cements Talent2’s position as a market leader and gives it a unique capacity and platform to fulfill the rapidly evolving needs for talent management across the globe. 

The Challenge 

Talent2 needed access to back up data as well as retain archive data for seven years. The company used tapes to back up its data, but the tapes had to be “swapped out” manually from the server racks by administrative staff. Because of unavoidable human error, tapes were occasionally not exchanged when they should have been, so crucial data was not backed up. At times, even completed backups could fail, causing loss of critical data. Additionally, restoration of data from tapes was slow when a recovery was required. 

The Recall™ Solution 

Recall worked with Talent2 to select the recovery system that suited Talent2’s objectives: flawless backup and speedy recovery. Recall transferred the data from Talent2’s existing system to Backup as a Service (BaaS) using EVault software. Now Talent2 administrative staff are freed from backup duties because all data is backed up automatically to a data center in Sydney, Australia. The EVault system notifies the company of each successful backup, so if there are any issues with the nightly backups, Talent2 receives an immediate alert. Data can be accessed and recovered instantly via an intuitive Web portal. 

The Results 

Talent2 finds its new backup strategy for its business-critical data to be much more efficient. The EVault solution was ideally suited to the company’s requirements. Benefits of Recall’s new system for Talent2: 

  • Increased security of data – fully encrypted
  • Enhanced data availability 
  • Faster recovery 
  • Data is backed up automatically – free from human error 
  • Comprehensive, searchable database backup system is easy for staff to access and manipulate
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