Case Study

TECHNOLOGY COMPANY TAKES DOCUMENT STORAGE OFFLINE

Recall Moves Document Management in the Right Direction

Customer Profile

Global technology company operating in Europe, the U.S. and Asia-Pacific.

Challenge

Transference of complete records inventory. Scheduled delivery of required folders. Compliance factors.

The Recall Solution

Full-service, document storage solution with several retrieval options. Highly secure storage at state-of the-art Information Center. Detailed reporting and on-time delivery via inventory management system (ReQuest® Web).

Functional Details

Perimeter protection- lighting; alarms; Closed Circuit Television (CCTV); and Digital Video Recording (DVR). GPS, alarm-equipped transport vehicles. RFID bar-coding, cataloging and archiving.

Results

  • Security - Global Security Facility Standards. Stringent Operating Procedures.
  • Efficiency - Reduced costs to maintain and store archives. Redirected staff to more profitable functions of business.
  • Customer Satisfaction - Recall awarded contract for additional locations/sites.
  • Sustainability - Business excellence and reliability. Compliant, long-term, strategic solution.
  • Recall Folder

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