Off-site Data Storage and Beyond

Recall's off-site storage services provide indexing and records archiving in state-of the-art facilities that meet strict measures of security, fire prevention and surveillance. Some of the items we can pick up, store, retrieve and deliver for you include: 

• Single-page documents in highly active files (e.g., customer contracts or medical files)
• Internal records (e.g., personnel information)
• Regulated files (e.g., legal documentation)
• Archived files and/or cartons
• Proprietary assets such as patented materials
• Digital records (most media types/formats)
• Film and Sound materials
• Architectural drawings and blueprints
• Product samples and/or prototypes
• Historical artifacts

Recall also has a fleet of professional couriers and custom-equipped vehicles to retrieve, deliver and exchange your important documents and records securely, according to stringent operating procedures.

With Recall, you can choose from the following document management solutions:

• Long-Term Storage
  For customers seeking compliance and space-saving solutions, Recall offers full-service off-site data storage at over 300 securely monitored, fire-protected facilities around the globe. These services include OnCall® and Legacy^SM storage as well as inventory management solutions via ReQuest® Web — Recall’s secure tracking, reporting and self-service online system.
• Rapid Retrieval
  For the information you need to access — be it specific documents, files or cartons — Recall offers a range of services to ensure your information is well-protected, yet securely available when you need it, where you need it and in a format in which you can use it. These services include Pronto^SM, Image on ReQuest® and ReFile^SM with Routine, Urgent and Priority retrieval options for both physical and digital delivery.
• Premium Protection
  When you have items or information of high intrinsic value, Recall offers superior vault storage. ProTect^SM entails state-of-the-art security with enhancements such as biometric access, gas suppression systems and VESDA (Very Early Smoke Detection Apparatus). In addition to fragile documents, historical artifacts, patents and the like, Recall also serves customers with uncompromised protection of film and sound materials (see RePlay®).

Using advanced technologies such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR), Global Positioning Software (GPS) and Radio Frequency Identification (RFID) – Recall can also help trace, track and audit your documents for the purposes of compliance, risk mitigation and peace of mind.

To learn more about Recall's off-site storage options and to help determine the document management solution that is right for you, try our Solution Finder now.