Technology Company Takes Document Storage Offline

Recall Moves Document Management in the Right Direction

Customer Profile
Global technology company operating in Europe, the U.S. and Asia-Pacific.

Challenge
Transference of complete records inventory. Scheduled delivery of required folders. Compliance factors.

The Recall Solution
Full-service, document storage solution with several retrieval options. Highly secure storage at state-of the-art Information Center. Detailed reporting and on-time delivery via inventory management system (ReQuest® Web).

Functional Details
Perimeter protection- lighting; alarms; Closed Circuit Television (CCTV); and Digital Video Recording (DVR). GPS, alarm-equipped transport vehicles. RFID bar-coding, cataloging and archiving.

Results

• Security - Global Security Facility Standards. Stringent Operating Procedures.
• Efficiency - Reduced costs to maintain and store archives. Redirected staff to more profitable functions of business.
• Customer Satisfaction - Recall awarded contract for additional locations/sites.
• Sustainability - Business excellence and reliability. Compliant, long-term, strategic solution.