Recall Provides Evidence that Document Storage and Retrieval Can Be Fast and Efficient
Customer Profile
International Law Firm with offices in U.S. and Europe.
Challenge
Tight time constraints to retrieve important documents at a moment’s notice. Delivery to multiple locations. Security, industry regulations and compliance.
The Recall Solution
Full service, document storage solution (ReFile®) with Routine, Priority and Urgent retrieval options. Secure, operations centers within close proximity of legal offices. Bundled services for delivery to multiple locations.
Functional Details
Dedicated customer C.A.R.E. team (Consistency. Accuracy. Reliability. Efficiency.) GPS-routing to optimize transport schedule. (Facility) Perimeter protection, lighting and alarms; Closed Circuit Television (CCTV) and DVR; and Mantraps.
Results
- Security – Global Facility Security Standards. Stringent Operating Procedures.
- Efficiency – Cost savings through flexible pricing and bundled services.
- Customer Satisfaction – 6+ year partnership. Applicable industry and compliance expertise.
- Sustainability – Secure destruction program serviced by Recall. Viable partner to expand services and reach.