Privacy Policy
 
RECALL respects your right to privacy and your right to control the dissemination of personal information about you or your company. This Privacy Policy explains what type of information we collect from users of the RECALL web site (the “Site”), what we do with the information you provide, and how users can access the information provided through this Site. This Privacy Policy may change from time to time so please remember to check it frequently.

What Information Do We Collect?

Non-Personally Identifiable Information

In general, you can visit the Site without telling us who you are or revealing any information about yourself, even your e-mail address. However, when you do access the Site, our web servers may collect certain information that does not identify you personally. 

When you visit our Site, we collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we may log environmental variables, such as browser type, operating system and CPU speed, and the Internet Protocol (“IP”) address of your originating Internet Service Provider, to try to bring you the best possible service. In addition, we may collect the name of the domain you used to access the Internet, the web site you came from, and the web site you visit next. We may also record search requests and results to try to ensure the accuracy and efficiency of our search engine. We may use your IP address to track your use of the Site. This "Click Stream" data may be matched with other information you provide.  This information may be aggregated to measure the number of visits to the Site, average time spent, page views, and other statistics about visitors to this Site. We may also use this data to monitor Site performance and to make the Site both easier and more convenient to use.

This Site may also use JavaScript and/or cookies to enhance your experience on the RECALL Site. "Cookies" are small data files -- typically made up of a string of text and numbers -- which assign you a unique identifier. A "client cookie" is sent to your browser so that we can remember your requests and keep track of the pages you view on our Site and which services you use. A "server cookie" is maintained on our system to recognize you when you return to the Site. This information allows us to better administer the Site and provide a more tailored and user-friendly web experience to you. Please note that you may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. However, if you choose to do so, you may limit the functionality that RECALL can provide you when you visit our Site.

Personally Identifiable Information

This Site collects personally identifiable information that you submit to RECALL such as your name, company, address, email address and customer user name and password.  Supplying such information is entirely voluntary.  But, if you do not submit certain information, you may not be able to take advantage of certain areas of the Site.  For example, if you choose to use the Find a Service, Find a Solution or Contact Us function, we may ask you to provide us with some basic information about you and/or your company -- such as name, job title, email address -- which enables us to provide services and information to you, and helps make our contact with you as productive as possible. We may also collect other information from you when you provide comments or participate in surveys.
If you choose to use our online job search program, our Human Resources staff will review and process your application. If no opportunities are available at this time, we may keep the information you provided on file for purposes of identifying future employment opportunities for you at RECALL, its parent and/or companies affiliated or related to RECALL.
U.S. customers only: Our payment processing service, which is accessible via the Site is handled by JP Morgan Chase.  Information that you provide via the payment processing section of the Site is governed by JP Morgan Chase’s Consumer Online Privacy Statement. Please review this statement to understand how your information is handled. 

Information From Children Under The Age Of Thirteen

The Site is not directed towards children under the age of thirteen.  Please note that we do not knowingly solicit information from children and we do not knowingly market our products or services to children.  If we become aware that we have collected personally identifiable information from a child, we will delete the information from our records as soon as possible as required by law.

How Is Information Shared?

When you provide information to us, we may share that information within RECALL, with RECALL’s parent company or with affiliated or related companies. We may share your information with trusted third parties that provider certain services on our behalf such as fulfillment, database management, email distribution and website management.  These third parties are only provided the information necessary to perform their services and are only permitted to use such information for the provision of such services unless provided otherwise in this Privacy Policy. Further, we request that such parties also provide an appropriate level of security to protect your information.

We may also aggregate general statistics that we gather about customers, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.

In the unlikely event that all or substantially all of our assets relating to the Site are sold or transferred to another party, your personally identifiable information may be transferred to this acquiring entity.  Finally, we may disclose information about you to third parties if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of RECALL, or others.

Third Party Links

Links to third party websites may be provided on this Site and such third parties may use cookies or collect other information about you when you go to their Site. RECALL does not control the collection or use of information by these companies. If you have questions or concerns about a company’s collection or use of such information, you should review that company’s privacy policy or contact the company directly.

Is My Information Secure?

RECALL strives to have in place appropriate means to protect your information. All information collected through the Site is either encrypted or protected.  Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Special Provisions For Our European Users

RECALL is committed to providing the privacy protection required by the European Commission’s Directive on Data Protection.  This Privacy Policy adheres to the US-EU Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Access, Security, Data Integrity and Enforcement. 

By providing us with information and data, you must understand that RECALL may collect, use and disclose personal data for commercial and marketing purposes, and may provide such information (consistent with the terms of this Privacy Policy) within RECALL, to its parent company and related or affiliated companies, and to select third parties – any or all of which may be outside your resident jurisdiction. If you do not want your personally identifiable information shared with third parties, please do not provide us with this information. If you have already provided us with this information, you may contact us at the address provided below.

Information and data that you provide may be stored on servers located outside your resident jurisdiction. By providing us with data, you consent to the transfer of such data outside of the European Union consistent with the terms of this Privacy Policy.
If you have any concerns regarding RECALL’s enforcement of the Privacy Policy, please contact us.  We will investigate any complaints and disputes regarding the use of information and data to ensure that such use complies with the safe harbor principles and the terms of this Privacy Policy. 
   
How Do You Access And Update Your Information?

Please contact us if you wish to modify or verify personally identifiable information that you have submitted to us or if you have questions about the information maintained by us. 
After receiving your request, we will make all reasonable efforts to make the appropriate changes to our database.  However, certain archival information may be difficult or impossible to locate and/or remove. We reserve the right to retain such information. 
   
What If We Change Our Privacy Policy?
 
RECALL reserves the right to modify or supplement this Privacy Policy at anytime. We therefore suggest that you check the Privacy Policy regularly.

Please feel free to contact us if you have questions or concerns about this Privacy Policy or your use of the Site.