About Recall
In 1999, Brambles – a multibillion-dollar global support services company – brought together a worldwide network of document management companies under the Recall name. Today, over 4,500 Recall associates in more than 20 countries provide approximately 80,000 customers with the benefits of working with a recognized global leader in the field.
Recall has earned its reputation by helping businesses securely manage information throughout its life-cycle. As a service-based business, Recall’s first and foremost commitment is to our customers. Every process, every procedure, every solution is designed with the customer in mind.
To make certain our customers are satisfied with our work, we – at all levels, at all locations – measure what we do according to four key criteria: Consistency, Accuracy, Reliability and Efficiency. We call this customer service initiative C.A.R.E. and we back it up with a promise we call Perfect Order.
Perfect Order is Recall’s pledge to deliver the right items to the right person at the right time, every time. Across the globe, every Recall employee is dedicated, evaluated and compensated with this goal in mind. Every job is measured according to our results in performance and effectiveness. In turn, we hold ourselves accountable with monthly reports sent to the client.
Recall believes in driving world-class operational excellence in everything we do. Our quality and business improvement program, IMPACT, drives Six Sigma, Lean and Project Management methodologies for all processes and projects to assess, evaluate and improve business operations that guarantee performance predictability and efficiency.
By implementing proven practices like these on a worldwide scale, Recall is able to meet the highest standards in service and execution for every customer, every time.
-------------------------------
Recall further honors our commitment to our customers by ensuring the safety and well being of our employees and the communities in which we operate.
At Recall, we believe everyone has the fundamental right to be safe at work and return home to their family as healthy as when they started that day. We also believe that the communities in which we work have the right to expect Recall to be socially responsible to the environment. To this end, Recall has established a Zero Harm policy that emphasizes “zero injuries and zero environmental damage” as an integral component of our business. To meet our Zero Harm objectives, we apply industry best practices in Safety, Security, Health and Environment (SSHE) for our employees, contractors and the communities where we do business.
-------------------------------
Another core component to Recall’s customer-centric approach is of course, our people.
Hiring the best people for the job means the best job gets done.
Recall recruits those with a passion for quality, integrity and innovation. We look for people who appreciate and uphold the power of teamwork, experience and technology.
To learn more about our Executive Team, click here. To view career opportunities at Recall, visit Careers.